Patient’s Virtual Therapy Room – for managed self-care
Our Patient-Virtual-Therapy-Room innovates treatment delivery in a changing sector where personalised care is becoming a legal requirement and procurement is integrating social care with primary and secondary care.
Patients are empowered with control of their public/private care journey. Service providers de-skill service provision whilst improving managed efficacy and confidential treatment delivery efficiency.
Our Patient-Virtual-Therapy-Room solves ‘continuity of care’ in a changing ‘personalised care’ service delivery model, integrating private/charitable services across primary, secondary and social care.
Details
Our product focusses on Personal Care, specifically managed self-support, with future versions planned to encompass teletherapy for one-to-one, family, group and psychoeducation.
Our insight is that therapy is like a teaching environment where a curriculum of content (treatment pathway) is planned, yet the moment engagement with a patient occurs the support content needs personalisation, for example their personal coping strategy for PTSD.
We provide a digitally confidential safe space online that accompanies therapy, whether face-to-face, remote or hybrid. Support material is centrally curated and disseminated to therapists and counsellors, then personalised by them to patient need.
This Patient’s Virtual Therapy Room (PVTR) becomes a detailed record of the treatment received and a personalised self-management guide instantly accessible to the patient, as well as available to future service providers, whether public, private or charity sector, enabled by our patient-centred design.
Just as importantly, service providers gain new insight to patient engagement with their support content and the extent to which a particular treatment pathway is personalised, providing opportunity for continuous improvement in the quality of support and outcome management.
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We address patient continuity-of-care across public, private and charity providers through patient-centred design.
The patient has continuous access to their treatment history and future care providers can readily obtain access. If a patient moves from public to private and back again, all providers can get a complete history of care.
We remove the massive duplication of effort of treatment pathway creation, while providing insight to therapeutic delivery adherence, which enables providers to use lower-skilled specifically-trained staff and monitor both their progress and the therapeutic value from both the patient (level of engagement) and therapist (level of content personalisation) perspectives. Resulting in improved personalised care and continuous improvement in treatment pathways. All without ever undermining absolute confidentiality of the patient-therapist alliance.
The PTVR creates a new highly detailed history of treatment, whilst also removing the need to respond to SARs (subject access requests) – patients have instant access.
The end-to-end encryption of the platform also removes significant IT overheads to manage a multitude of patient-related engagements across the internet; messaging, questionnaires and confidential managed self-support material delivery.
Evidence
We are recipients of an Innovate UK competitive grant award “A patient-centred online therapy space for supported self-management of mental health” developed in partnership with the UKs most successful digital platform provider to CAMHS and a PMI company transitioning from face-to-face to online service.
The resultant Patient Virtual Therapy Room (PVTR) will be launched in April 2023. We are looking for partners to collaborate with to build our evidence base. However, the PVTR is the result of extensive (more than a year) of research, including multiple SW AHSN QuIPPs (Quality Improvement Partner Panels) and extensive public, private and charitable sector engagement. Additionally, we have Letters of Intent to evaluate from an NHS Trust, an NHS clinic, 2 charities another PMI company, 2 teletherapy training companies, a clinically focussed university and ACTO (Association of Counsellors and Therapists Online). As of January 2023, we are constructing an NIHR HSDR project to further evaluate and create evidential value on this innovative approach and are open to additional service provider collaborations in that research.
