Thalamos

Thalamos delivers a transformative system wide platform that: improves outcomes in acute Mental Healthcare; reduces health inequalities; provides actionable data insights to improve patient flow and provides for a 10x ROI.

Proven innovation
Innovation Overview Thalamos is a software platform & digital Mental Health crisis care pathway that supports the secure completion and communication of Mental Health Act statutory forms.
Thalamos forms can be completed on any internet connected device and shared digitally with all clinical & statutory stakeholders involved in the MHA crisis care pathway.
Thalamos reduces the inefficiencies of the existing paper based MHA pathway to improve patient outcomes, compliance, and prevent errors that needlessly slow down treatment times.

Please note, all product information and product resources have been provided directly by the innovator. Whilst South West AHSN attempts to validate the content, we cannot be held responsible for inaccuracies

Details

Thalamos is a software platform designed specifically for the purpose of completing, communicating, and managing Mental Health Act (MHA) Statutory documentation securely by digital means.

It offers a suite of statutory documents and provides an ‘evergreen’ platform which will evolve in accordance with changes to the MHA and Code of Practice.

Forms may be completed on any internet connected device and shared digitally with all clinical & statutory stakeholders involved in the mental health crisis care pathway including Mental Health Trusts, The CQC, Local Authorities, and the Police (Section 136).

Thalamos is integration ready meaning all disparate stakeholder systems can be pulled together such that patients can receive crisis care in the shorted possible time this reducing pressure on emergency departments, Ambulance services, and the Police.

Thalamos' overarching aim is to reduce the overall use of the Mental Health Act and enable patients to be discharged far quicker, which will deliver multi-million pound savings across Integrated Care System areas.

The problem

Between 2016 and 2019 NHS Trusts in England unlawfully detained 1,063 individuals (based on FOI research where circa ⅓ of trusts provided data).

This represents an average of 10 unlawful detentions per trust per year. These instances are being caused by an outdated physically-administered piece of legislation increasingly challenging to manage in an otherwise digital healthcare system. The pre-existing system is putting unnecessary strain on mental healthcare professionals and significantly slowing down the speed at which patients can be admitted to hospital and treated.

Thalamos reduces the inefficiencies whilst improving the safety of use of the Mental Health Act (MHA) to improve patients’ experience of assessment, improve compliance with statutory regulations, and reduce clerical errors that needlessly slow down treatment times. For example, Thalamos reduces typical clerical errors such as incorrect names, dates, addresses and the myriad of errors due to illegible handwriting; all of which can lead, at best, to a patient waiting longer for treatment whilst paper work is amended, and at worst can lead to unlawful detentions under the MHA.

Evidence

The following evidence is based on our work with The CQC, East London Foundation Trust (ELFT), Cheshire & Wirral Foundation Trust (CWP), and The Metropolitan Police Service (MPS).

Thalamos’ CQC case study pilot showed access to treatment times reduced from an average of 7 days to 15 hours.

During a 9 month Quality & Improvement Study conducted by CWP unlawful detentions were reduced by 100% due to Thalamos error reduction features.

Since using Thalamos, the Met Police has seen the legal handover at Place of Safety reduce from an average of 8 hours to 5 hours. Across the 5,971 detentions seen in 2021-2022 across London this equated to a saving of 17,913 Police hours.

Using Thalamos can generate a cost saving of up to £5.4 million* per annum across a whole ICB. This can be achieved through:
Between 2016 and 2019 NHS Trusts in England unlawfully detained 1,063 individuals (based on FOI research where circa ⅓ of trusts provided data).

This represents an average of 10 unlawful detentions per trust per year. These instances are being caused by an outdated physically-administered piece of legislation increasingly challenging to manage in an otherwise digital healthcare system. The pre-existing system is putting unnecessary strain on mental healthcare professionals and significantly slowing down the speed at which patients can be admitted to hospital and treated.

Thalamos reduces the inefficiencies whilst improving the safety of use of the Mental Health Act (MHA) to improve patients’ experience of assessment, improve compliance with statutory regulations, and reduce clerical errors that needlessly slow down treatment times. For example, Thalamos reduces typical clerical errors such as incorrect names, dates, addresses and the myriad of errors due to illegible handwriting; all of which can lead, at best, to a patient waiting longer for treatment whilst paper work is amended, and at worst can lead to unlawful detentions under the MHA.

Between 2016 and 2019 NHS Trusts in England unlawfully detained 1,063 individuals (based on FOI research where circa ⅓ of trusts provided data).

This represents an average of 10 unlawful detentions per trust per year. These instances are being caused by an outdated physically-administered piece of legislation increasingly challenging to manage in an otherwise digital healthcare system. The pre-existing system is putting unnecessary strain on mental healthcare professionals and significantly slowing down the speed at which patients can be admitted to hospital and treated.

Thalamos reduces the inefficiencies whilst improving the safety of use of the Mental Health Act (MHA) to improve patients’ experience of assessment, improve compliance with statutory regulations, and reduce clerical errors that needlessly slow down treatment times. For example, Thalamos reduces typical clerical errors such as incorrect names, dates, addresses and the myriad of errors due to illegible handwriting; all of which can lead, at best, to a patient waiting longer for treatment whilst paper work is amended, and at worst can lead to unlawful detentions under the MHA.

○ 5% reduction in admissions
○ 5% shift from involuntary to informal admission
○ 46% reduction in Section 136 admissions
○ 64% reduction in Section 136 ED admissions
○ Medical admin time saving 1 day reduction in length of stay

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