Hosts needed to trial domiciliary care workforce solutions

South West Academic Health Science Network (SWAHSN) with the West of England AHSN (WEAHSN), and Health Education England (HEE) are leading a project to find and then evaluate an innovative solution that offers the potential to support the domiciliary social and healthcare workforce in terms of supply, skills, leadership, new ways of working and new roles.

In the development of this project, we have engaged with the domiciliary care workforce frontline, management, and commissioners, as well as organisations, such as, Skills for Care. Earlier this year, we initiated a formal process to seek potential solutions. A panel of representatives from across the health and social care system assessed over 30 applications. We have now identified Procomp Solutions Limited (Procomp), a company headquartered in Finland, as the appropriate initiative to take forward.

We are now looking for two local authorities to be our pilot sites. These local authorities must be in the South West of England. Ideally, we would like to select one local authority from Somerset, Devon, and Cornwall/Isles of Scilly (and the second from the WEAHSN region.)

The project will fund the Procomp services and software for a 12-month period and will also fund an independent evaluation of the effectiveness, impact, and benefits.

About Procomp

Procomp is a Finnish company with a background in planning and logistics. The company works with one-third of the Finnish domiciliary care market. They use an AI-based solution to optimise planning, reduce mileage and improve carer utilisation. They have shown positive results in Finland, Belgium, and the Netherlands, reducing care worker mileage by more than 40% and improving care worker utilisation by more than 25% with no reduction in care for service users. Further information can be found on their website: www.procompglobal.com.

The Procomp solution offers two services: strategic optimisation (for local authorities) and operational planning (for domiciliary care providers). Procomp applied for us to evaluate their strategic optimisation service which is expected to support improvements to the commissioning model, care planning approach and brokerage arrangements. For more information please read the Procomp slide deck.

Host challenge brief

Further information about the challenge, what is expected of hosts and what support will be provided, is included in the full challenge brief for hosts: Procomp Host Challenge Brief

Application process

This call to find two local authorities was launched on Monday 20 September and the deadline for applications is 12:00 noon on Friday 29 October.

Local authority applicants will be short-listed using the criteria described in the Host challenge brief and the highest-scoring local authorities from across the South West region will be invited to discuss their application: the application form can be found here.

If you have any questions please email: Nikki Taylor nikki.taylor@swahsn.com on 07399 498 853.

Weekly Q&A sessions

• Tuesday 28th Sep – 10:00 – 11:00. Click here to join.
• Monday 4th Oct 15:00 – 16:00. Click here to join.
• Thursday 14th Oct 14:00 – 15:00. Click here to join.
• Tuesday 19th Oct 10:00 – 11:00. Click here to join. 

If you have any questions about or difficulties in joining a session, please email the team: scwcsu.domcarechallenge.weahsn@nhs.net

Digital Technology Assessment

• Procomp’s Digital Technology Assessment Criteria (DTAC), which includes:
  • Data Protection Impact Assessment (DPIA)
  • Customer Journey Strategic Optimisation
  • Domiciliary Care Planning_Testcases_Base_Example
  • DTAC Procomp Solutions – R2 Optimiser – Strategic Optimisation
  • Procomp R2 Optimiser – Multi-Disciplinary team
  • Procomp R2 Strategic Optimisation project – Handling of data
  • Procomp R2 Strategic OR2 Optimiser – Process for new functionality and feature
  • Procomp Cyber Essentials Certificate