Detailed Programme Information
As well as limiting transmission of the virus, video consultations enable both patients and clinicians to self-isolate and continue providing – and attending – important appointments.
By analysing usage data and monitoring interactions in acute and community health settings, we have been identifying effective, innovative and sustainable practice. This has enabled us to support Trusts to implement technology and systems to ensure better outcomes for patients.
Our expertise and extensive network of partners – including NHS England and NHS Improvement, NHSX, local acute and mental health providers, local Sustainability and Transformation Partnership digital boards, and the Peninsula Cancer Alliance – is enabling us to gather and spread learning at speed and scale across the South West.
- By the end of April 2020, every general practice in the South West was using video to consult with patients, compared to 5% before the pandemic.
- 100% of practices in the South West utilised video consultation between May and June 2020 to continue providing services during the COVID-19 pandemic.
- 75% of practices in the South West now utilise online consultation (compared to 50% in March 2020).