What we do —

Building capability

Making positive and impactful change.

group discussion in plant filled, brightly lit office
Overview

Create the conditions for innovation and improvement to thrive


Enhance culture and capability for the adoption and spread of innovative practice


Support increased workforce effectiveness

Building Capability details

Would you like to build the capability to make positive, impactful change? 

We transform lives by championing local health and care systems to build the culture and capabilities vital to the development, adoption and spread of crucial innovations across our region. 

Problem definition and diagnostics 

Are you seeking to understand and target your resources at the right patients and people at the right time?

We have an extensive range of expertise spanning years in project planning and evidence gathering, including:

  • Theory of Change/Logic Modelling
  • Evidence informed practice and service design
  • Outcome and Impact evaluation and measurement
  • Rapid cycle learning

We also undertake population health analysis. This provides insights into your service users, pathways and processes, which supports productive change management.

Quality improvement and culture change

Are you seeking to improve the quality, experience, and outcomes of care for patients and people in the South West?  

We are passionate about Quality Improvement (QI) as a proven approach to enable adept health and care teams to build culture and capability. We support colleagues across Cornwall, Devon and Somerset in identifying and testing change ideas to deliver measurable improvements for service users and staff. 

The South West AHSN offers world-class QI and culture training, coaching, and ongoing support, to enable you to build the required conditions, knowledge, and skills to make continuous improvements within your system. 

Spread Academy

Would you like world-leading immersive training designed to practically support you to spread and scale your innovation? 

Spread Academy is where enthusiastic, talented people with exciting launch-ready projects accelerate their learning to rapidly spread and scale life-changing innovation. 

Spread Academy is run by the South West AHSN in collaboration with the Billions Institute, the renowned US-based social change agency which is a global leader in large-scale change. 

We support individuals and teams with vital projects, innovations and ideas that could significantly improve the health and wellbeing of patients and communities.

Leadership training

Are you a leader looking to accelerate your team’s effectiveness with a step change?  

Our facilitation and training supports those pursuing health and care workforce initiatives to maximise the effectiveness of teams in primary and secondary care settings.  

We provide ground-breaking Leadership Development services designed to maximise your team’s impact on the needs of patients and people. 

  • Organisational development. Develop a shared vision, purposeful ways of working and improve workforce deployment. 
  • Team development. Improve staff recruitment, retention, and collective working to achieve more sustainable working. 
  • Individual leadership development. Enable team leaders and managers to become effective change agents. 
Systems design

Do you have a need to improve systems to deliver long lasting continuous improvement and adoption of innovative practice?  

The South West AHSN are experienced in embedding learning to enhance innovation skills and amplify change capability across pathways and complex systems.  

We support all parts of Integrated Care Systems, enabling them to drive high-impact system change within and across care pathways. 

Need urgent change? Our facilitated rapid improvement workshops achieve bespoke quality improvement and large-scale change through proven tools and techniques. 

Primary Care Resilience

Are you a primary care leader looking to maximise the impact of your practice and PCN?

At the South West AHSN we recognise that these are tough times. We are focused on supporting those leading and working in primary care, creating the right conditions for you to effectively support your teams and ensure the continuity of care your patients need.  

  • Create capacity and capability to maximise your team’s impact
  • Plan how to get the most from integrated and collaborative working
  • Understand your population data to help inform workflow, workforce, and practice and PCN development

From practice to PCN or wider-system level, we offer a range of bespoke support services designed to help your team to understand its unique circumstances and needs. 

Relevant Programmes

Spread Academy

Spread Academy

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Primary Care Resilience

Primary Care Resilience

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Quality Improvement

Quality Improvement

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The Change Hub is helping the team question its assumptions and set up a culture of learning.”

— DR ROB DYER, STRATEGIC MEDICAL DIRECTOR
NHS NIGHTINGALE HOSPITAL, EXETER

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